At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their own bedrooms.
Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply. Please note that Spa access will only be granted once you are a checked-in resident of the hotel and during the time you have access to your room unless stated otherwise. A 5% service levy is added to all bills upon checkout, 100% of this going to staff.
Tables with 15 or more guests are required to have a set a menu or a choice from a 3- 3- 3 menu. Any groups larger than 20 will have a set menu. Tables can be held for 15 minutes past the reservation time however there may be a wait on food service time. A non-refundable deposit of 25% per person is required for bookings of 10 or more people. Please could you advise of any dietary requirements at your earliest convenience and we will endeavour to accommodate your needs. Please note our Kitchen is not free from any allergens and may come into contact with foods. A 5% service charge shall be applied to your final bill, 100% of which shall be distributed between all staff. Contracting party: Devonshire Hotels & Restaurants Group Limited. Company number 01572796 Registered England & Wales.
Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay.
We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.
Residents are able to use all spa and leisure facilities as part of their room rate.Spa access will only be granted once you are a checked-in resident of the hotel and during the time you have access to your room unless stated otherwise.
Dogs are welcomed within the Hotel at a rate of £10.00 per dog per night. Pets are the sole responsibility of the owner/s, and must be in good health, and kept on a leash at all times in both the hotel and its grounds. For more information on dogs, click here.
All purchases in the hotel must be signed for. Residents are able to use all spa and leisure facilities as part of their room rate.
In accordance with the no-smoking legislation, The Devonshire Fell is a smoke free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke free again.
The Devonshire Fell will only hold one Wedding a day. Due to this we have a One Bride Policy for couples having their Special Celebration at the hotel. Exclusions Apply. Please contact the Events team for further information: firstname.lastname@example.org. All weddings are exclusive use, meaning all 16 bedrooms must be paid for, even if unoccupied.
Whilst The Devonshire Fell makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst The Devonshire Fell has taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material are accurate, The Devonshire Fell reserves the right to alter, substitute or withdraw any service, facility or amenity.
The Hotel will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death injury or loss is due to the Hotel’s negligence.
Unless previously agreed in writing, the Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises. This includes any such items which are given away as prizes. Anyone found in breach of these terms & conditions will be confiscated of such items and may be asked to leave the premises. The Hotel reserves the right to charge corkage to guests for consumption of such items, the value of which will be determined by the duty manager on the day and their discretion in this regard shall be absolute.
LOSS OR DAMAGE
The Client is responsible to the Hotel for any loss or damage caused to the Hotel by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Hotel is not responsible for any loss or damage to Client or their guest’s property.
Should any loss or damage come to light after the Clients and their guests have departed, the Hotel reserves the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.
The Hotel does not accept responsibility for any of the Clients belongings left at the Hotel. Every effort shall be made to store and log any lost property for up to 2 months following the guests’ departure, but any items unaccounted for are the owner’s responsibility.
CHANGES BY THE HOTEL
Due to circumstances beyond the control of the Hotel it may be necessary to change or cancel your booking. Where the change is considered major, as decided by the Hotel, you will have the option to accept the change or receive a full refund of any monies paid. The Hotel is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.
THE DEVONSHIRE FELL
The Hotel will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.
HEALTH AND SAFETY
All Clients running functions are responsible, and must ensure full compliance with the Hotel’s Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.
The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.
The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).
No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between the Hotel and the Client whether written or oral, relating to the function.
Please be advised that the contracting company details are.
Devonshire Hotels & Restaurants Group Limited.
Company number 01572796
Registered England & Wales